RETURN POLICY
Standard Returns Policy:
We accept returns within 30 days of placing your order for full-price items.
Sale items must be returned within 14 days.
These timeframes apply from the date your order was placed.
Items must be:
Purchased directly from the HRMN8 website.
Unworn, unused, and in original condition.
Returned with all tags, packaging, and hygiene stickers intact.
Properly packaged using the provided return label.
We do not accept returns of underwear or socks due to hygiene reasons.
HOW TO RETURN AN ITEM:
UK RETURNS:
We now offer paperless returns.
For all UK returns, a £2.99 return fee will be deducted at the time we process your refund.
Visit the HRMN8 Returns Portal at Royal Mail to create your return.
Once you have packed your item securely, you can either print your returns label or get a QR code to show at a Royal Mail Customer Service Point or Parcelshop.
INTERNATIONAL RETURNS:
Prepaid return labels are available only for UK customers.
All return costs from outside the UK are the responsibility of the customer.
Return address for customers outside the UK: www.instgram.com/lotusonair